Payments

What methods can I use to fund my account?

Written by Tatiana Belchikova
Updated over a week ago

Is there a commission on deposits?

Written by Tatiana Belchikova
Updated over a week ago

What methods can I use to withdraw funds?

Written by Tatiana Belchikova
Updated over a week ago

Is there a transaction fee for withdrawals?

Written by Tatiana Belchikova
Updated over a week ago

How can I make a deposit?

Written by Tatiana Belchikova
Updated over a week ago

How to make a bank transfer deposit?

Written by Tatiana Belchikova
Updated over a week ago

Statuses of deposit requests

Written by Tatiana Belchikova
Updated over a week ago

I made a deposit. What is the delay?

Written by Tatiana Belchikova
Updated over a week ago

I made a deposit but I don't see the amount on my trading account.

Written by Tatiana Belchikova
Updated over a week ago

How can I transfer funds from my wallet to my live account?

Written by Tatiana Belchikova
Updated over a week ago

I made a deposit via credit card. The transaction is waiting for approval and you are asking me to send a photo of my credit card. Is this normal?

Written by Tatiana Belchikova
Updated over a week ago

Why was my deposit declined?

Written by Tatiana Belchikova
Updated over a week ago

My deposit was declined. When will I receive the funds back?

Written by Tatiana Belchikova
Updated over a week ago

I made a deposit, but the payment is Pending. How can I check this status?

Written by Tatiana Belchikova
Updated over a week ago

What is the withdrawal procedure?

Written by Tatiana Belchikova
Updated over a week ago

Do I need to provide documents to make a withdrawal?

Written by Tatiana Belchikova
Updated over a week ago

Statuses of withdrawal requests

Written by Tatiana Belchikova
Updated over a week ago

I can't withdraw. Can you help me?

Written by Tatiana Belchikova
Updated over a week ago

Why do you request my bank statement? It contains transaction information that I don`t want to share

Written by Tatiana Belchikova
Updated over a week ago

Why was my withdrawal request declined?

Written by Tatiana Belchikova
Updated over a week ago

I made a withdrawal via bank transfer but still don't see the funds in my bank account. Has the withdrawal been made?

Written by Tatiana Belchikova
Updated over a week ago

What is the delay?

Written by Tatiana Belchikova
Updated over a week ago

Why have I received only part of the withdrawal amount?

Written by Tatiana Belchikova
Updated over a week ago

My withdrawal request is 'Ready to execute'. What does this mean?

Written by Tatiana Belchikova
Updated over a week ago

Why do I need a wallet?

Written by Tatiana Belchikova
Updated over a week ago

How can I get another currency on my wallet?

Written by Tatiana Belchikova
Updated over a week ago

I have transferred money between wallets and it has disappeared from the first company but I don't see it in the other company

Written by Tatiana Belchikova
Updated over a week ago

Is there a fee for the transfer of funds between trading accounts or between my wallet and account?

Written by Tatiana Belchikova
Updated over a week ago

What is the conversion rate for my transactions on your site?

Written by Tatiana Belchikova
Updated over a week ago